Emotional Intelligence Build Strong Customer Relationships

1.7 GB | 4min 40s | mp4 | 1280X720 | 16:9
Genre:eLearning |Language:English

Files Included :
FileName :1 -1 1 Why Customer Service Is Everyone's Job.mp4 | Size: (65.83 MB)
FileName :2 -1 2 How Communication With Customers Has Evolved.mp4 | Size: (69.13 MB)
FileName :3 -1 3 Everyone Plays a Role in Customer Service.mp4 | Size: (42.33 MB)
FileName :1 -2 1 Introduction.mp4 | Size: (31.05 MB)
FileName :2 -2 2 Personalizing Your Interactions.mp4 | Size: (67.76 MB)
FileName :3 -2 3 Using a Positive Tone.mp4 | Size: (70.03 MB)
FileName :4 -2 4 Language That Triggers Negative Emotions in Communication.mp4 | Size: (33.97 MB)
FileName :5 -2 5 Avoiding Accusatory Statements in Business Communication.mp4 | Size: (18.77 MB)
FileName :6 -2 6 Mirroring Language for Building Trust in Conversations.mp4 | Size: (33.71 MB)
FileName :1 -3 1 Introduction.mp4 | Size: (30.49 MB)
FileName :2 -3 2 How to Manage Expectations Using Effective Communication.mp4 | Size: (35.12 MB)
FileName :3 -3 3 Effective Language for Setting Clear Customer Expectations.mp4 | Size: (23 MB)
FileName :4 -3 4 Warning Avoid These Terms in Customer Service.mp4 | Size: (38.61 MB)
FileName :5 -3 5 Using Simple Language That's Easy to Understand.mp4 | Size: (59.5 MB)
FileName :6 -3 6 Effective Communication Technique for Managing Expectations.mp4 | Size: (25.18 MB)
FileName :1 -4 1 Introduction.mp4 | Size: (37.06 MB)
FileName :2 -4 2 How to Improve Your Listening Skills.mp4 | Size: (37.84 MB)
FileName :3 -4 3 How to Validate People's Emotions Communication.mp4 | Size: (57.4 MB)
FileName :4 -4 4 How to Ask Great Questions to Confirm Important Information.mp4 | Size: (54.33 MB)
FileName :5 -4 5 How to Confirm Understanding and Avoid Confusion.mp4 | Size: (29.65 MB)
FileName :1 -5 1 Introduction.mp4 | Size: (18.41 MB)
FileName :2 -5 2 Identifying the Root Cause of Issues in Customer Service.mp4 | Size: (44.74 MB)
FileName :3 -5 3 How to Brainstorm Effective Solutions.mp4 | Size: (37.04 MB)
FileName :4 -5 4 How to Analyze Options to Make Smart Decisions.mp4 | Size: (47.31 MB)
FileName :1 -6 1 Introduction.mp4 | Size: (13.17 MB)
FileName :2 -6 2 Taking Ownership of Issues in Business Communication.mp4 | Size: (53.41 MB)
FileName :3 -6 3 Communication Strategies for Proposing Effective Solutions.mp4 | Size: (46.53 MB)
FileName :4 -6 4 How to Clearly Explain Next Steps.mp4 | Size: (42.98 MB)
FileName :5 -6 5 How to Follow Up to Ensure Customer Satisfaction.mp4 | Size: (52.47 MB)
FileName :1 -7 1 Introduction.mp4 | Size: (12.76 MB)
FileName :2 -7 2 STOP Before You Engage Strategies for Effective Communication.mp4 | Size: (48.12 MB)
FileName :3 -7 3 How to Stay Calm During Stressful Interactions.mp4 | Size: (36.25 MB)
FileName :4 -7 4 Effective Communication Skills for De-Escalating Conflicts.mp4 | Size: (33.86 MB)
FileName :5 -7 5 Handling Rude and Aggressive Customers.mp4 | Size: (54.81 MB)
FileName :6 -7 6 How to Overcome Cultural Barriers in Communication.mp4 | Size: (38.97 MB)
FileName :7 -7 7 How to Overcome Language Barriers.mp4 | Size: (56.51 MB)
FileName :1 -8 1 Introduction.mp4 | Size: (24.91 MB)
FileName :2 -8 2 Effective Strategies for Managing and Prioritizing Tasks.mp4 | Size: (37.75 MB)
FileName :3 -8 3 Identifying Quick Wins to Boost Productivity.mp4 | Size: (32.12 MB)
FileName :4 -8 4 Time Blocking Techniques for Better Focus and Efficiency.mp4 | Size: (37.85 MB)
FileName :5 -8 5 Batch Processing Tasks for Increased Productivity.mp4 | Size: (35.24 MB)
FileName :6 -8 6 Setting Goals for to Improve Communication and Success at Work.mp4 | Size: (43.86 MB)
FileName :1 -Congratulations, you did it!.mp4 | Size: (29.79 MB)]
Screenshot